Shipping Policy
Last updated: November 2026
All BUYZEN orders are shipped from the Netherlands. Orders placed before 17:00 (CET) on business days are dispatched the same day. Orders placed after 17:00, on weekends or on public holidays are shipped the next business day.
Customers in the Netherlands and Belgium usually receive their order the next business day.
Shipping rates and delivery times
| Region | Shipping cost | Free shipping from | Delivery time |
|---|---|---|---|
| European Union | €5.95 | €149 | 2–5 business days |
| United Kingdom | €9.95 | €149 | 4–7 business days |
| United States & Canada | €14.95 | €149 | 5–9 business days |
| Australia & New Zealand | €9.95 | €149 | 7–12 business days |
Amounts are in euros. If you shop in another currency, the converted amount is shown at checkout. The exact shipping cost is always shown at checkout before you pay.
Tracking
All shipments are tracked. Once your order has shipped, you will receive a tracking number by email so you can follow your package.
Customs and import duties
For deliveries outside the European Union, local customs authorities may charge import duties or taxes. These are not included in the product or shipping price and are paid by the customer.
Lost or delayed packages
If your package is delayed or appears lost, please contact us and we will help you right away.
Questions
For questions about shipping or your order, email support@buyzengear.com.